Frequently Asked Questions (FAQs)
- 1. What is Converge And Core Solutions?
Converge And Core Solutions is a payment aggregator platform that helps businesses accept and manage digital payments from multiple sources — including credit/debit cards, bank transfers, and mobile wallets — all through one secure system.
- 2. Who can use Converge And Core Solutions?
Any registered business, freelancer, or e-commerce platform in Pakistan can use PayVibe to collect and manage payments. You must have a valid business identity and bank account to get started.
- 3. What types of payments does Converge And Core Solutions support?
We support:
Jazzcash
Easypaisa
- 4. How long does it take to get onboarded?
Typically, onboarding takes 24 to 48 hours, depending on document verification and integration requirements.
- 5. Are there any setup or monthly fees?
We offer flexible pricing. Basic onboarding is free, but transaction-based charges and optional service plans apply. Contact us for a detailed quote.
- 6. How do I integrate PayVibe into my website or app?
Our platform offers developer-friendly APIs and plugins for popular platforms (e.g., WooCommerce, Shopify). Full documentation and support are provided upon onboarding.
- 7. Is Converge And Core Solutions secure?
Yes. We follow industry standards including SSL encryption, tokenization, and fraud detection systems to ensure your data and transactions remain secure.
- 8. How do I track my transactions?
You’ll have access to a real-time dashboard where you can monitor all transactions, generate reports, and manage payouts.
- 9. What if a payment fails?
If a payment fails but the amount is deducted, it is usually reversed by the bank within 5–7 business days. If not, contact our support with the transaction details for resolution.
- 10. Contact
For questions or concerns, contact us:
convergecore.itsolution33@gmail.com
Phone
+92-316-4837781